Our services
Same-day HVAC repair — with phones that answer until 8 PM
Most heating and cooling failures feel like emergencies because of when you find them: you walk in at 6, the house is 90 degrees, and half the shops in the valley closed at 5. We answer until 8 PM, Monday through Friday — and we'd rather give you an honest spot on the board than a fake 24/7 promise.
- Licensed & insured · DOPL #13652729-5501
- Family-owned since 2006
- Se Habla Español
The 8 PM difference
Nobody discovers a dead AC at a convenient hour. You find it walking in from work — and by then, most HVAC phone lines in the Salt Lake Valley have been on voicemail since 5. That's the gap we built our hours around: get home to a broken system at 6 PM and we're still answering, with enough evening left to diagnose the problem or book you at the front of tomorrow's board.
That's also why we don't play the 24/7 game. Numbers answered at 2 AM are usually call centers taking a message you'll pay extra for. We'd rather be straight with you: real people until 8, first-in-line priority after that.
Same day, in their words
We won't promise same-day service before we've seen the schedule — but here's what it looks like when the board cooperates. All three quotes on this page are verbatim Google reviews:
“When my air conditioner went out Sebastian and Manuel came out that same day to figure out the problem, then came back the next day with the replacement part(s) and I'm back in business. I very much appreciate the prompt response, professionalism, and respect for my home.”
“I had Lucas HVAC come back when my furnace went out. They arrived within a few hours and found the problem. They fixed it without any gimmicks or upselling. It was easy and certainly not stressful and I was happy with the price they charged me.”
After 8 PM, here's exactly what happens
Text us or leave a voicemail — either works. Messages that come in overnight get answered the moment we open at 8 AM, before anything else, and urgent no-heat and no-cool calls go to the front of that morning's board. Estimate requests get answered as soon as possible the same way. It's not as flashy as "24/7," but it's real, and the person calling you back at 8:01 is the same crew that shows up.
When it's more than uncomfortable
Two situations shouldn't wait for anyone's business hours: a gas smell means leave the house and call Dominion Energy's emergency line from outside, and a sounding carbon monoxide alarm means get everyone to fresh air and call 911. Our furnace repair page walks through the full gas-safety steps. Everything short of that — no heat, no cooling, strange noises, water around the unit — is exactly what the AC and furnace repair pages cover, and what we're answering the phone for until 8.
Pricing
Straightforward pricing
Urgent doesn't change the pricing: the diagnostic is the same posted $69 flat fee as any other visit — waived when we do the repair — and you approve a firm quote before work starts. No surprise trip charges.
The diagnostic fee is posted publicly with our other current specials. See current specials & prices.
How an urgent call works
No surprises, start to finish
Call or text a real person
Until 8 PM on weekdays, a real person from our Salt Lake City shop picks up. Tell us what the system is doing — a photo or video of the unit helps us show up prepared.
Get an honest answer
We look at the day's board and tell you the real time we can be there. The earlier in the day you call, the better the same-day odds — but we'll never invent a promise the schedule can't keep.
Approve the price first
The $69 diagnostic finds the actual fault. Then you get a firm quote and our honest read before any work happens — being in a hurry never changes that.
Fixed the same visit, usually
Common failure parts ride on the van, and our shop stocks more. When the part's on hand, the repair finishes the visit it started.
★★★★★
“They were quick to respond when my AC stopped working, and had a technician out the same day. The tech was polite, respectful of my home, and clearly knew what he was doing. He diagnosed the issue right away and had it fixed in no time. The whole process was smooth and stress-free.”
Same-Day & Emergency Service questions
Straight answers
Do you offer 24/7 emergency service?
No — and we'd rather tell you that plainly than pretend. Our phones are answered Monday through Friday, 8 AM to 8 PM, which is three hours later than most shops in the valley. After 8, text us or leave a voicemail and you're first in line when we open at 8 the next business morning. No overnight dispatch, no weekend promises we can't keep.
Can you really get here the same day?
Often, yes — the reviews on this page are from customers it happened for. The honest version: it depends on when you call and what the day's board looks like. Morning calls have the best odds; a 7 PM call usually means first thing tomorrow. Either way you get a real answer, not a promise invented to win the phone call.
My furnace died at night — what do I do until morning?
First, safety: if you smell gas, leave the house without flipping switches and call Dominion Energy's emergency line from outside — our furnace repair page has the full steps. If it's just cold, close off unused rooms, use space heaters with clearance around them, and never use the oven for heat. Then text us — you're first in line at 8 AM.
The AC quit in a heat wave — how do I keep the house livable tonight?
Close blinds on the sun side, run fans (moving air feels several degrees cooler), open windows once the outside temperature drops below the inside, and drink water. Check the filter and the breaker while you're at it — a choked filter or tripped condenser breaker is behind more "dead" ACs than you'd think, and that's a fix you can make yourself tonight.
Does urgent service cost extra?
The diagnostic is the posted $69 flat fee whenever the visit happens — waived if we do the repair — and every repair gets a firm quote you approve before work starts. One flat fee, no surprise trip charges. Being desperate shouldn't cost more, and with us it doesn't.
¿Hablan español?
Sí. Todo nuestro equipo habla español. Llámenos o envíenos un texto al (801) 678-5748 — hasta las 8 de la noche entre semana — y le atendemos en su idioma.
Ready when you are
Call or text and a real person from our Salt Lake City shop will get you scheduled. Monday through Friday, 8 to 8. After 8, text or leave a voicemail — you're first in line at 8 AM. Se Habla Español.